Epiq Scripts
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-9331 · recorded expiry
465 W President George Bush Hwy, Suite 240, Richardson, TX 75080
State registry record ↗ (opens in a new tab)Checked
Company profile
Willow is a United States telehealth platform operated by Willow Health Services, Inc. Its website describes online weight-management consultations and compounded prescription options, including semaglutide and tirzepatide. Prescribing and availability depend on clinician review and the patient's state.
startwillow.com (opens in a new tab)Source-based assessment
Willow publishes its operator, prescription-care process and recurring-charge terms. Five disclosed pharmacy locations match current Oklahoma non-resident records; a sixth location remains unmatched. The website displays a LegitScript seal and a batch-testing statement. Authenticated lot reports and entity-specific regulatory history remain unestablished.
Overall score
Unverified84.1% assessed · 15.9% not assessed
Coverage of weighted criteria. Unassessed criteria are excluded from the score; they are not verified.
Checked
Sources and evidence dates are listed below.
The overall score combines operating and registry evidence (96.67%) and a LegitScript seal check (3.33%). Unknown findings are excluded and reduce coverage. These components do not establish medical safety, product purity or clinical outcomes.
The terms identify Willow Health Services, Inc. and a Houston correspondence address; the contact page supplies support and legal email channels. An operator contact telephone has not been established. Pharmacy and government helpline numbers are not treated as Willow's own support number.
Named operator, an attributed physical business address and a working-purpose contact telephone. Distinguish registered or correspondence offices from clinical and dispensing locations; online care does not require a walk-in clinic. Weight: 7.97% (rounded).
The website describes an online assessment reviewed by a U.S. physician, with prescribing dependent on medical appropriateness and patient location. These are published service arrangements; individual clinician credentials and state authorization have not been independently matched.
Who the service is for, prescribing or research-use boundaries, and provider information. Weight: 4.98% (rounded).
The homepage advertises plans starting at $299 per month including the evaluation, medication if prescribed, support and shipping. Terms allow prescription-related fee changes and disclose the final amount at enrollment; the advertised starting price is not a quote for every treatment or dose.
Public prices or a defined quotation process, with recurring or additional charges explained. Weight: 4.98% (rounded).
Terms explain recurring charges, cancellation through the account and restrictions on returning prescription products. They also refer to more specific subscription and return policies. The separate shop's supplement subscription rules are not assumed to govern prescription treatment; exact prescription cancellation and refund cutoffs remain unresolved.
Accessible cancellation, refund or ordering terms and a support channel. Weight: 3.99% (rounded).
Five of the six pharmacy locations disclosed in the terms match current Oklahoma non-resident records by trading name and address. The additional St. George location remains unmatched. These records do not establish every jurisdiction, independent 503A/503B classification or prescription-level assignment.
Named dispensing partners for care services; analytical documentation or manufacturing information for research businesses. Weight: 9.97% (rounded).
Entity-specific legal and regulatory history has not been established from reviewed official records. No clean record or adverse finding is inferred.
Entity/product-specific regulatory notices, enforcement, recalls and their resolution, with dates and jurisdiction. A pharmacy license match alone is not a regulatory-history review. No clean record is inferred from silence. Weight: 9.97% (rounded).
Willow's semaglutide page states that medication batches undergo quality testing. The reviewed statement does not provide a named laboratory, batch identifier or authenticated report. This documents a testing claim, without establishing identity, purity, sterility, potency or the quality of a supplied lot.
Product- and lot-specific laboratory reports covering molecule identity and purity, with the laboratory, report date and issuer authenticity check. Full credit requires independently established laboratory identity and a traceable verified report. A testing policy or a report for another batch provides limited evidence only; purity does not establish sterility, endotoxin control or treatment safety. Weight: 11.96% (rounded).
The official homepage displayed a LegitScript seal linked to the startwillow.com lookup on November 4, 2026. This is a website-seal observation and does not independently confirm current issuer status or product and partner certification.
Checked
Whether the provider displays a LegitScript seal on the reviewed website, with the page and observation date. This is a website disclosure check, not a separate verification of current certification. Inaccessible or mismatched evidence remains unknown; historical issuer checks retain their original scope. Weight: 3.33% (rounded).
The published policy identifies the operator, health-data uses, sharing and privacy contacts, and distinguishes the platform from clinical providers. It refers to separate clinical and pharmacy privacy notices without supplying their links on the reviewed page. Publication does not establish compliance.
Accessible privacy terms identifying the responsible entities, data uses and applicable health-data notice. A HIPAA claim is not independent verification of compliance; HIPAA is not required of every research business. Weight: 5.98% (rounded).
The policy makes general security and testing statements. Specific dated assurance evidence, an independently issued audit and its scope have not been established.
Specific, dated evidence of relevant security practices or an independently issued audit, with its entity, scope and limits. HTTPS, a marketing seal or a claim of being unhackable is insufficient. Weight: 5.98% (rounded).
Terms describe payment authorization and recurring charges; the privacy policy identifies Stripe as a payment processor. This documents billing disclosures, without testing a transaction or certifying payment security or clinical quality.
Disclosed payment processing, billing authorization and recurring-charge arrangements. No processor brand is preferred and a processor does not certify the provider’s clinical or product quality. Weight: 2.99% (rounded).
The site identifies semaglutide and tirzepatide injection and oral-tablet options and describes compounded prescriptions, with state and clinician restrictions. It explicitly distinguishes compounded products from FDA-approved and brand-equivalent medicines. Mentions do not establish current inventory, product quality or patient suitability.
Clear product identity and intended use, distinguishing branded medicines, compounded preparations and research materials; presentation and preparation requirements where relevant. A compounded product is not assumed to be an approved generic. Weight: 7.97% (rounded).
The contact FAQ describes pharmacy processing followed by shipping and warns of possible delays. The safety page differentiates storage for injectable and oral forms. The actual cold-chain process and handling of a temperature excursion have not been established.
Product-specific delivery, temperature and storage instructions, including handling of shipping problems. Refrigeration, freezing or a particular presentation receives no automatic quality bonus. Weight: 4.98% (rounded).
Five partner locations match current Oklahoma non-resident records by trading name and address. Registry names normalize the aliases in Willow's terms, including Red Rock Home Pharmacy at Springville. Absolute 99-6764 is closed and replaced by active 99-10292. The St. George location remains unmatched; these checks do not establish all jurisdictions, sterile-compounding authority, 503A/503B classification or the pharmacy filling a particular prescription.
At least one exactly named dispensing partner matched to an active, unreplaced official state record. This does not verify all partners or all jurisdictions. Weight: 14.95% (rounded).
6 pharmacy names or locations disclosed; 5 matched to current state records. Our two-pharmacy evidence requirement must be met before this requirement is marked complete. It is separate from the benchmark score and does not establish medical suitability.
State licenses and applicable FDA records are separate checks. A 503A pharmacy is state licensed; a 503B outsourcing facility has an FDA registration. Registration is not product approval or a general FDA certification of a Telehealth provider. FDA explanation ↗
An active state record was matched for a named pharmacy.
Company-disclosed names: Epiq Scripts, CD Pharmacy LLC dba Red Rock Pharmacy, Absolute Pharmacy, The Pharmacy Hub LLC, Empower Pharmacy, Red Rock Pharmacy (St. George)
Five partner locations match current Oklahoma non-resident records by trading name and address. Registry names normalize the aliases in Willow's terms, including Red Rock Home Pharmacy at Springville. Absolute 99-6764 is closed and replaced by active 99-10292. The St. George location remains unmatched; these checks do not establish all jurisdictions, sterile-compounding authority, 503A/503B classification or the pharmacy filling a particular prescription.
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-9331 · recorded expiry
465 W President George Bush Hwy, Suite 240, Richardson, TX 75080
State registry record ↗ (opens in a new tab)Checked
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-9405 · recorded expiry
863 W 450 S, Suite 101, Springville, UT 84663
State registry record ↗ (opens in a new tab)Checked
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-10292 · recorded expiry
16011 N Nebraska Ave, Suite 103, Lutz, FL 33549
State registry record ↗ (opens in a new tab)Checked
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-9603 · recorded expiry
15600 NW 15th Ave, Suite C, Miami Gardens, FL 33169
State registry record ↗ (opens in a new tab)Checked
In good standing at check · Oklahoma (non-resident pharmacy)
License 99-9114 · recorded expiry
7601 N Sam Houston Pkwy W, Suite 100, Houston, TX 77064
State registry record ↗ (opens in a new tab)Checked
Closed · Oklahoma (non-resident pharmacy)
License 99-6764 · recorded expiry
16011 N Nebraska Ave, Suite 103, Lutz, FL 33549
Replaced by license 99-10292.
State registry record ↗ (opens in a new tab)Checked
Each record covers only the named pharmacy and jurisdiction. It does not establish nationwide authorization, clinical quality, every partner’s status or who will dispense an individual prescription. Individual clinician licenses have not been matched.
A closer look
A laboratory report describes a particular sample. Check the product, lot, date and tests before applying it to another medication or shipment.
Willow's semaglutide page states that medication batches undergo quality testing. The reviewed statement does not provide a named laboratory, batch identifier or authenticated report. This documents a testing claim, without establishing identity, purity, sterility, potency or the quality of a supplied lot.
Identity, purity, potency, sterility and endotoxins are separate tests. A report does not establish clinical suitability or certify every batch supplied by a provider.
Go a little deeper
Explore a detailed report of Willow’s evidence, costs and open questions.
Before you choose
Explore the company’s contact details, costs, care and product information, with the sources behind each finding.
Assessment evidence date: 2026-11-04. Detail checks are dated separately. Products and services can vary by program, location and date.
Terms attribute 8080 Westpark Drive STE 42292, Houston, TX 77063 to Willow Health Services, Inc. This is a business correspondence address; a clinical or dispensing location is not established.
Checked
An operator contact telephone has not been established from the reviewed pages. Numbers listed for partner pharmacies or a government consumer office are not attributed to Willow support.
Checked
Entity-specific regulatory actions, complaints and their resolution have not been established from reviewed official records. No clean record is inferred.
Checked
Five disclosed locations match Oklahoma non-resident pharmacy records: Epiq Scripts, CD Pharmacy/Red Rock at Springville, Absolute Pharmacy, The Pharmacy Hub and Empower. Absolute's closed 99-6764 is replaced by current 99-10292. St. George, all-state authorization, sterile-compounding authority, 503A/503B classification and an individual prescription's assignment are not established.
Checked
An online assessment and physician review are described, with ongoing messaging. Individual clinician credentials, state authority and availability of a particular consultation format have not been independently verified.
Checked
A LegitScript seal was displayed on the official homepage with an exact-domain lookup link. The observation does not independently verify current issuer certification.
Checked
The policy names the operator and explains health-data uses and sharing. Separate medical-practice and pharmacy notices are referenced without links on the reviewed page; compliance has not been independently audited.
Checked
General safeguards and testing are described, but specific dated assurance evidence and an independently issued audit have not been established.
Checked
Terms explain payment authorization and recurring billing; the privacy policy names Stripe. No transaction or security audit was performed.
Checked
The homepage advertises plans from $299 per month. Terms disclose recurring fees and possible prescription-related price changes; the starting price is not a final quote for each plan.
Checked
Account cancellation and prescription-return restrictions are described. Exact prescription cutoffs depend on additional terms; supplement-store cancellation rules are not applied to prescription treatment.
Checked
The website describes compounded semaglutide, tirzepatide and NAD+ prescription options. Availability depends on the patient's state and clinician review; this is a dated product mention, without an inventory or suitability claim.
Checked
The website says compounded preparations are not FDA-approved or brand-equivalent. Product-specific patent rights or approved-generic status have not been established.
Checked
The website describes injectable and oral-tablet semaglutide and tirzepatide options, with prescription and state restrictions. A listed presentation does not verify a dispensed product or its strength.
Checked
Patient-specific preparation requirements have not been established. The published safety information does not replace the dispensing pharmacy's instructions.
Checked
The FAQ describes processing and shipping timelines; safety information distinguishes injectable and oral storage. Validated shipping temperature controls and excursion handling have not been established.
Checked
Company claims remain attributed. These details do not certify a provider, establish clinical suitability or replace product-specific instructions.
Community experiences
No customer reviews yet. These opinions are separate from the editorial benchmark and do not change its score.
Email verification confirms account access, not a purchase or the accuracy of an opinion. Review guidelines
Statements are published verbatim after an identity and publication check. They represent the provider's position and do not change the independent assessment or customer reviews.
Submit a provider response → Right-of-reply process and five-business-day window →